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Terms of Service

Last Updated: January 2026

1. Introduction

Welcome to The Drop ("Platform"), operated by CopDrop Inc. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, strictly do not use our services.

2. Platform Overview

The Drop is a SaaS e-commerce platform that enables creators and businesses ("Vendors") to create online stores, manage products, and sell to customers ("Buyers"). We act as the technical intermediary and are not the seller of record for items sold by Vendors.

3. Vendor Accounts & Responsibilities

  • Eligibility: You must be at least 18 years old and legally capable of entering contracts.
  • Account Security: You are responsible for safeguarding your account credentials.
  • Prohibited Items: You strictly agree NOT to sell:
    • Illegal drugs, narcotics, or controlled substances.
    • Weapons, explosives, or ammunition.
    • Counterfeit goods or stolen property.
    • Adult/pornographic content.
    • Content that infringes on intellectual property rights.
  • Shipping & Fulfillment: You are solely responsible for fulfilling orders and shipping items to Buyers in a timely manner.

4. Fees & Payments

  • Starter Plan: No monthly fee. We charge a 8% transaction fee on every sale.
  • Growth Plan: GH₵ 250/month subscription plus a 2% transaction fee on sales.
  • Payouts:
    • Funds are processed via Paystack.
    • Starter: Payouts are released T+2 days after sale to allow for fraud checks.
    • Growth: Payouts are instant for verified vendors.
    • We reserve the right to hold funds if we suspect fraud or violation of these Terms.

5. Refunds & Disputes

Vendor Responsibility: Vendors are responsible for their own refund policies and handling buyer disputes.

Platform Intervention: We reserve the right to intervene in disputes. If a Vendor is found to be fraudulent or negligent (e.g., item not sent), we may refund the Buyer from the Vendor's account balance and suspend the Vendor.

6. Intellectual Property

  • Your Content: You retain ownership of content you upload (images, text). You grant us a license to host and display this content.
  • Platform Rights: The "Drop" name, logo, and codebase are exclusive property of CopDrop Inc.

7. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, illegal activity, or non-payment of fees.

8. Limitation of Liability

To the maximum extent permitted by law, CopDrop Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

9. Governing Law

These Terms are governed by the laws of the Republic of Ghana.