Privacy Policy

At The Drop ("we", "us"), we respect your privacy. This policy explains how we collect, use, and protect your personal information.

• Account Information: Name, email address, phone number, and password.
• Identity Verification: For Vendors, we collect Ghana Card (NIA) numbers for identity verification as required by financial regulations.
• Transaction Data: Order details, shipping addresses, and purchase history.
• Device Data: IP address, browser type, and usage patterns for analytics and security.

• Service Delivery: To provide, maintain, and improve our Platform.
• Processing Payments: To facilitate transactions via our payment partners.
• Communication: To send order updates, security alerts, and support messages.
• Fraud Prevention: To detect and prevent fraudulent transactions and abuse.

We do not sell your personal data. We share data only with:

• Service Providers: Payment processors (Paystack), hosting services, and email providers necessary to run the Platform.
• Legal Compliance: When required by law, subpoena, or court order.

We implement industry-standard security measures (encryption, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure.

• Access & Correction: You can view and update your profile information in your account settings.
• Deletion: You may request account deletion by contacting support@copdrop.io. Note that we may retain certain financial records as required by law.

Our Platform is not intended for use by children under 13. We do not knowingly collect data from children.

For privacy concerns, please contact us at privacy@copdrop.io.